NYCSAT Treatment Policies

Q. How do I start treatment?

A. First step is to call and set up a initial consultation for an assessment of your situation and your needs. By the end of the consultation, we will be able to offer you some first impressions and insights of what your work will include if you decide to start therapy. You need to be aware that treatment for sex addiction involves a serious commitment of time, money, and energy and you will have to make recovery and treatment a priority in your life.

Q. How long are the sessions? 

A. Consultations for initial assessment are 1 hour.  Once you start treatment, we will usually schedule one or two weekly sessions of 45 minutes at a mutually agreeable time.

Q. Are Skype or phone sessions available?

A. Yes, Skype or phone sessions are available if you are out of town or are unable to attend your regularly scheduled session. Please note that in-person sessions are always the preferred form of therapy.

You will be charged your regular fee for your Skype or telephone session.

Q. What is the Cancellation Policy?

A. Scheduled appointments require a minimum of 24 hours advanced notice for cancellation, otherwise you are expected to pay for the session. This applies to in-person as well as skype and phone sessions. For your information, health insurance companies usually do not reimburse for missed therapy sessions. Please take note, email cancellations also need to be made 24 hours in advance. E-mail or text messages will not be checked after 8PM.

Q. What happens with my appointment when I am out of town for work or on vacation?

A. We understand you have a busy life and work schedule. We will make every effort to reschedule your appointment for another day and time. We also offer skype and phone sessions to insure treatment continuity.

Our policy is a patient can cancel up to 4 sessions per calendar year. Any other absences from sessions will be made up.  

Q. What is your payment policy?

A. You are expected to pay for each session by check or cash at the time of the appointment. Payment by credit card is possible for consultations, and needs to be done prior to your scheduled appointment. Credit card payment is also possible for regular and ongoing therapy sessions and can be discussed in person.

Q. Does NYCSAT take insurance?

A. We are not in-network with any insurance provider. Therefore you are financially responsible for therapy sessions. However, a lot of people do have out of network benefits and are entitled to some form of reimbursement ranging from 40% to 80%. You might want to check with your health insurance if you have out of network coverage, and what your benefits are. We can provide a statement at the end of each month that you can submit to your insurance for reimbursement according to your benefits.

Q. How do I contact my therapist outside of my session time?

A. Best to discuss this with your therapist in person, but usually by phone or email.  If you call and nobody is available at the time of your call, leave your name, phone number and some good times to reach you.